Privacy Policy

Pinotshop is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights as stated herein are ever violated. The following outlines Pinotshop’s privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. By visiting Pinotshop, you are agreeing to the policies detailed below.

What if i communicate with Pinotshop via email?
When you send an email to Pinotshop or visit the web site, you are communicating with us electronically. When you send an email to Pinotshop, you consent to receive communications from us electronically in response. Please note that this does not constitute opting in to our email or direct mail lists. Pinotshop may communicate with you by email, by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that Pinotshop provides to you electronically satisfy any legal requirement that such communication be in writing. All communications with Pinotshop become the property of Pinotshop .

What information does Pinotshop collect on its website?
In order to serve you better, Pinotshop collects and stores your personal information when you:

(1) create an customer account on Pinotshop
(2) sign up to be notified of special deals like discounts and exclusive offers
(3) enter a contest or promotion on our site.

An account is created when you do one of following things:

make a purchase on www.pinotshop.com
register for an account or newsletter on Pinotshop
- enter certain Pinotshop competitions

When you register, we ask you for your first and last name, your e-mail address, and perhaps some other similar information. If you are making a purchase, we will additionally ask you for your shipping address, and credit card information.

Our website may also gather information about the areas you visit on our site as well as the IP address you use to connect to our site. We may use this data internally only for 2 reasons:

(1) to personalize your experience on our website and the marketing materials you receive from Pinotshop or its partners
(2) to prevent fraud on your account or credit card.

We would not share any of this data on an individual basis (we may share it in an aggregate form without personal identifiers) with any outside company other than perhaps consultants or service providers of Pinotshop who were assisting Pinotshop in serving you better.

Of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own. We do use navigational information both in the aggregate and on an individual basis to understand how our visitors use Pinotshop so that we can make our site better. We do not keep track of where you go on the World Wide Web after visiting our website nor do we install any form or adware or spyware on your pc.

What does Pinotshop do with this personal information?
Your information is used to process your orders and personalize your shopping experience on Pinotshop, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Pinotshop is able to shorten your checkout process and allow you to check your order status online after you log in with your username and secure password.

At Pinotshop, we also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalogue based on what sells best. We may also use information about the kinds of products you buy from Pinotshop to make other marketing offers to you.

Of course, you always have the option to opt-out from receiving such offers by sending an email to unsubscribe@pinotshop.com.

Does Pinotshop share any information it collects with outside parties?
We may use your purchase information about the products you buy from Pinotshop to make other marketing offers to you.
Of course, you always have the option to opt-out from receiving such offers. We may share this information with consultants or service providers to help Pinotshop serve you better. Of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own.

However, rest assured that we would only share that information with the portal you are using and then only to the extent that such portal agreed to protect your private information by adopting a privacy policy at least as stringent as our own. If you provide us with your name and postal address, we may make this information available to other companies who want to mail you information about their products. Of course, you always have the option to not have such information shared (For instructions on how to insure that this information will not be shared, please see below). Except as provided above, as required by law, or in the event of a merger, consolidation, or sale of all or substantially all of Pinotshop ’s assets, we will not sell or otherwise share any of your purchase information with any third party without your permission.

How does Pinotshop safeguard my personal information?
Pinotshop has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in Pinotshop ’s database. Note that we will not store your credit card details!

How can you update or change your details on Pinotshop?
Pinotshop provides a my account feature on our website which allows you to modify and/or remove most of your personal information. This page can be accessed by clicking the my account link at the bottom or top on the site. Rest assured that all of your information within my account is secure and accessible only by you or limited Pinotshop staff.

How does Pinotshop use my e-mail address?
Your e-mail address is used to create and identify your account on Pinotshop. Your e-mail address is also used by Pinotshop to correspond with you about any orders that you may place or to notify you with the results of any competition you may have entered. We may also use your e-mail address to notify you about important functionality changes to our Web site, new Pinotshop services and special offers and promotions we think you’ll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply email unsubscribe@pinotshop.com to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions from us or our partners.

Does Pinotshop use “cookies”?
A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer’s browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider’s domain name and country that our visitors come from and the addresses of the sites visited immediately before coming to and immediately after leaving Pinotshop’s website. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your “website click” activity (i.e., the paths take by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you. Nor does a cookie installs any spyware or adware on your computer.

Pinotshop may use third-party advertising companies to serve ads on our web site as well as third party compaies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and Pinotshop reserves the right to provide that information and data to these third parties.

To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set. Each browser is different so check the “Help” menu of your browser to learn how to change your cookie preferences. Even without accepting a cookie, you can still access most of the features on Pinotshop. However yu will not be able to shop online with us.

How can you remove your name from our email list?
To have your email address removed from our list of addresses that receive information about new products, service, sales and promotions, simply click on the “Unsubscribe” link that appears at the bottom of any email and email unsubscribe@pinotshop.com.

Your acknowledgement
You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Pinotshop ’s privacy policy. Pinotshop reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Feedback and Comment
If you have any comments or questions about Pinotshop ’s privacy statement, please e-mail us at info@pinotshop.com

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Pinot Shop is located in Launceston, Tasmania, Australia at 135 Paterson Street down at the river end near Cataract Gorge, Stillwater Restaurant and The Mill Providore. We specialise in the best of premium pinot noir as grown so beautifully in the cool climes of Tasmania, New Zealand and southern parts of the big Australian continent. Our love for pinot extends to its sibling styles pinot gris and grigio and fizzy cousins sparkling wine and Champagne, even when they don’t contain pinot noir. That’s not to say we’ve become too exclusive - we also stock an interesting range of delicious wines for those (rare) times when you’re not drinking pinot…

PURCHASING LIQUOR
It is an offence for a person under the age of 18 to purchase liquor. Any person who sells or supplies liquor to a person under the age of 18 is guilty of an offence. By purchasing liquor from this website you are asserting that you are over the age of 18 and will not supply or sell this liquor to anyone under the age of 18.