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Refund policy

At Pinot Shop we take great care to pack your wines so that they arrive in good condition. Your parcel is fully insured so if there are any breakages or damage to bottles we will happily replace these items. Contact us by phone 03 6331 3977 or email with your details.

Should any of your wines be afflicted by the dreaded cork taint, oxidation, leakage or any other ailment we will replace these items too. If your wine of choice is no longer available we will substitute, in consultation with you, a wine of equal or greater value.

Pinot Shop is located in Launceston, Tasmania, Australia at 135 Paterson Street down at the river end near Cataract Gorge, Stillwater Restaurant and The Mill Providore. We specialise in the best of premium pinot noir as grown so beautifully in the cool climes of Tasmania, New Zealand and southern parts of the big Australian continent. Our love for pinot extends to its sibling styles pinot gris and grigio and fizzy cousins sparkling wine and Champagne, even when they don’t contain pinot noir. That’s not to say we’ve become too exclusive - we also stock an interesting range of delicious wines for those (rare) times when you’re not drinking pinot…
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It is an offence for a person under the age of 18 to purchase liquor. Any person who sells or supplies liquor to a person under the age of 18 is guilty of an offence. By purchasing liquor from this website you are asserting that you are over the age of 18 and will not supply or sell this liquor to anyone under the age of 18.